British Connection is your answer to a fast smooth passport and visa service with fixed fees.

British Passport

British Connections provides a fast, smooth British Passport service, giving you complete peace of mind. Whether you are applying for a new passport or a renewal. We have fixed fees and no hidden charges. Any extra work is covered by us.


How we assist with British Passports

If you’re looking to renew, replace, apply for a 2nd passport, or apply for a first passport, we guarantee a full refund if your application is not successful

Easy 4 Step Process

Discover how easy it is to process your British passport application through British Connections. Scroll through the steps below for more information

Make An Appointment

Click the button below to make an appointment through our website. You can also call us, or use WhatsApp.

Meet with our Passport advisor

We meet with you, complete the application and based on your application, advise what documents are required.

We prepare your application

Once we receive the necessary documents from you, we prepare,
pre-check and send your application direct to the UK for processing.

Passport issued and sent from HMPO​

Once issued your passport will be sent direct to your home or if no one is at home during the day you can collect it form our office anytime during office hours.

All you need to do is

What are my passport options?


First Passport

Second Passport

Expired (before 2014)

Renewal of British Citizen, BNO, BTOC, Protected person or British Subject


Name Change

Photo Changed (unrecognised)

Gender Change




Change of Status

Changing from BNO to British Citizen

Common UK Visa questions

All you need to do is either click on the make an appointment now button on every page of this website or call us.

We are open Monday to Friday, 8:30 – 17:30.

Unfortunately we are not open over the weekend or public holidays. If you’re unsure give us a call.

We are so confident with the service we provide that we will guarantee, if the UK requires more documentation from you, we will pay the courier costs and if the Passport application is refused we will refund our fees and the passport fees you have paid.

Passports are necessary if you plan to travel internationally, in order to enter and exit other countries.

An adult passport is valid for 10 years. A child 15 or younger applying for a passport will only be valid for 5 years. 

Your old passport will be cancelled, clipped and returned to you.

Most countries in the Asia region require 6 months before your passport expires, you can check with the embassy/consulate for the country you are travelling to who will confirm their requirements.

Since 1998 every person is required to hold their own passport, if the child is aged 15 or below they should apply for a child passport.

You must inform the police immediately, and the British Consulate/Embassy. You will need to apply for new passport.

Some countries require you to carry ID with you and as such the HMPO allow you to hold on to your old passport which will still be cancelled in the UK. All other countries must surrender their old passport when making an application for a replacement.

You can either apply direct to the UK for a passport and see if the application is accepted or rejected and if rejected you will receive no refund. Alternatively for the quarter of the cost you can speak to a Nationality qualified expert at British Connections who can advise you on your status.

No, as long as you carry the old passport which contains the valid visa with your new passport that will be fine.

Once damaged your passport becomes invalid and you will need to apply for a replacement.

Call British Connections who will sit down with you and help you to complete the application online.

Most countries require a blank page for each entry and exit stamp. It would be advisable to renew the passport before you travel.

If you need to travel urgently, you will need to go through the British Consulate and apply for an Emergency Travel Document. Call (+852) 2901 3000.

The British Government allows dual nationality, so you are entitled to a British passport as well as holding a passport from another countries. Please Note: Whilst the UK allows dual nationality, some countries don’t, which may mean that you may have to give up your current nationality to obtain a British passport.

You must qualify as a British Citizen in order to apply for a British passport. This doesn’t mean you must have lived in the UK or been born there to qualify.

The processing time taken to obtain a passport is purely down to HMPO, and as such we have no control on the time taken. Once the application has been submitted to HMPO, British Connections has no way of track it’s progress, and this can only be done by the applicant on the official UK passport website.

Why British Connections?

  • Fixed fees.
  • Staff trained by UK government in British nationality Law.
  • If your busy we can do the consultation by email.
  • Speak with someone face to face, who can answer all your questions.

Didn't find an answer? Give us a call or send us an email.

Meet With Our British Passport Expert

Use our online booking system to get the next available appointment with one of our British Passport experts.

We can start processing your application from the first meeting.

What do our fees include

All standard Courier costs to the UK. If more documents are need to be sent to the UK British Connections will pay the extra postage.

Application pre-checked for errors prior to submission. By pre-checking the application prior to sending to the UK, it will reduce the chance of your application being held up whilst more documents are requested, this can result in extra processing time of 2-4 weeks.

All Documentation checked, copied/scanned and submitted with application. By checking, copying/scanning all documents in the office we are able to put the application together and submit without taking your time up by asking you to provide copies and scanned copies of the documents required.

Same day service. In a hurry, we can offer next day service in getting your application to HMPO.

One to one service. If you have questions or concerns about your application you can speak to someone in HMPO if you wish to pay the international call charge, or as part of our service you may speak to someone face to face at British Connections.

Trained staff by her Majesty Passport Office in the UK. We have staff which were trained by HMPO you can be assured that British Connections know the procedures and process that HMPO use, resulting in a faster smoother service for you.

What is not included

You will be responsible for paying the relevant Passport fee when we submit the application. Our fees are straight forward and we will provide as much support as you require ensuring you are able to submit an application successfully

Meet With Our British Passport Expert

Use our online booking system to get the next available appointment with one of our British Passport experts.

We can start processing your application from the first meeting.